Guest Relations Representative (German)

ODEON Tours Turkey

Job Description :

Coordinating the information flow with the departments and external parties in order to meet the complaints and demands of the guests (tourists), ensuring guest satisfaction.

General Features :

GENERAL QUALIFICATIONS

 

  • Speaks German at native level, fluent in English as a second language, preferably Turkish,
  • At least 2 years of experience in a similar position (preferably in the tourism industry),
  • Customer oriented, with proper diction and effective communication skills on the phone,
  • Willing to work in a team,
  • Strong problem solving ability,
  • Graduated from a University,
  • Able to use MS Office applications effectively,
  • Not related to military service (for male candidates),
  • Candidates living in Antalya or who have no problems with residence.
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